Regional Cluster Event Central Countries

Cost Efficiency of Consumption-Based Cost Allocation and Consumption Information for Heating, Cooling and Hot Water in Central Countries of the EU (focus: information services)

Finalising EU Guidelines on the Implementation of EED Articles 9-11

8th November 2016, Berlin, Germany



The Energy Efficiency Directive (2012/27/EU, "EED") as a general rule requires Member States to ensure that all consumers benefit from individual metering and billing of their energy consumption. It is possible to make exceptions in situations where this is not technically feasible or cost-efficient. Such exceptions, however, need to be justified on the basis of a assessment of the viability of individual metering and billing, based on proper evidence and thorough cost-benefit analysis.

Where apartments in multi-apartment buildings share a common supply of space heating, space cooling and/or hot tap water, Articles 9-11 of the EED contain specific provisions on the introduction of individual consumption measurement, using heat meters or using heat cost allocators. The EED provisions are based on evidence of expected impact: significant amounts of energy are known to be saved when costs are allocated based on measured consumption, and further amounts are saved when improvements are made in the frequency and clarity of billing information, that is, when consumers are properly informed about their recent consumption patterns.

Aim of the workshop

This workshop is part of a process to support the correct and coherent implementation of Articles 9-11 of the EED in Member States. Guidelines now drafted propose a range of options for regulatory approaches and offer detailed methods to calculate the costs and benefits of the EED measures, based on existing evidence for impact on energy saving. The guidelines propose a range of options for regulatory approaches, detailed methods to calculate the costs and benefits of the EED measures, and evidence for their impact on energy saving. The guidelines are based on the premise that it is possible to apply the same methods and evidence base to assess the viability of implementation of the EED provisions for any building in Europe, including in Central countries. The presentations and discussion at the workshop are intended to inform the finalisation of guidelines, ensuring these properly reflect circumstances specific to Central EU countries. The first day is expected to raise a range of issues which may require further consideration in EU policy and the EED guidelines. The second day, in a smaller group, will generate specific proposals for changes which could help the guidelines better reflect the issues raised.

The current version of the guidelines is available for download from the web site of the European Commission.

Registration and Venue

If you are interested in participating, please register for the workshop at your earliest convenience here.
As space is limited, we advise that you make travel commitments after receiving confirmation. Details on the workshop venue and accommodation will be sent with the confirmation email.


The workshop is organised by empirica Communication and Technology Research, Bonn, within the framework of a contract with the Directorate-General for Energy of the European Commission: "Study - ENER/C3/2013-977:Analysis of good practices and development of guidelines for accurate and fair allocation of costs for individual consumption of heating, cooling and domestic hot water in multi-apartment and multi-purpose buildings to support the implementation of relevant provisions of the Articles 9-11 of the Directive 2012/27/EU on energy efficiency".

DRAFT Programme

 Tuesday, 8th November 2016, 9.00 - 17.30hrs, Berlin, Germany

Moderator: Niels Ladefoged, DG ENERGY, European Commission

09:00 - 09:15


09:15 - 09:20


Welcome and introduction

09:20 - 10:00


Overview of EED provisions, expected impact and EU guidelines

  • Niels Ladefoged – European Commission
  • Simon Robinson – empirica
  • Eriona Dashja – empirica

10:00 - 10:30


The Contribution of Sub-Metering to Europe’s Energy Objectives

  • Christian Sperber – EVVE

10:30 -11:00

Coffee Break

11:00 -13:00

Technical solutions for information services


Tenant experience with sub-annual consumption information

  • Michael Reichel – Eisenbahner-Wohnungsbaugenossenschaft Dresden eG, Vorstand, Germany

Model project “Saving money through clever heating”

  • Heike Marcinek – Deutsche Energie-Agentur GmbH DENA, Germany

Tenant information service at Leipziger Wohnungsbaugesellschaft

  • Hartmut Michels – Qundis, Head of Marketing, Germany

Effects on Energy Efficiency - User Influence and Design of Resident Portal

  • Cornelia Müller – techem, Head of Corporate & Marketing Communications, Germany

Distributed Demand Response contributing to Energy Efficiency for Consumers

  • Pierre Bivas - Voltalis, Founder, France

Open Metering System (OMS)

  • Werner Domschke - OMS Group, Speaker, Germany

Analysis of cost-effectiveness of information services in Germany

  • Carsten Petersdorff  - EcoFys, Director, Germany

13:00 – 13:30

Plenary / Panel discussion

13:30 – 14:30

Lunch Break

14:30 – 15:00

Experience from information sercices in Central countries

  • Ingrid Vogler – GdW Bundesverband deutscher Wohnungs-und Immobilienunternehmen e.V., Germany

15:00 – 15:30


Implementation of Articles 9-11 of Directive 2012/27/EU in Germany

  • Kersten Pabst – Bundesministerium für Wirtschaft und Energie Referat II C 2, Germany

15:30 – 16:00


Implementation of Articles 9-11 of Directive 2012/27/EU in France

  • Charlotte Gachon – French ministry of environment, Task officer for energy performance of buildings, France
  • Romain Gaeta – French ministry of environment, Project Manager, France

16:00 – 16:30


Implementation of Articles 9-11 of Directive 2012/27/EU in Austria

  • Gundula Hennemann – Austrian Ministry for Science, Research and Economy, Austria

16:30 – 17:00

Plenary / Panel discussion

17:00 – 17:30


Issues raised for EU guidelines

  • European Commission/empirica